Canada’s Minister of Citizenship, Immigration and Multiculturalism has designated the Immigration Consultants of Canada Regulatory Council (ICCRC/the Council) as the new regulatory body for immigration consultants as of June 30, 2011.

Before acquiring the services of an immigration consultant, it is important to understand the difference between a Regulated Canadian Immigration Consultant (RCIC) and an unauthorized provider of immigration services. RCICs are required to abide by a strict Code of Conduct. There will be numerous benefits associated with utilizing the services of a RCIC and serious risks associated with utilizing the services of these unauthorized providers.

Regulated Canadian Immigration Consultants are educated and informed

Prior to becoming RCICs, candidates are required to demonstrate their knowledge and language skills with entrance examinations. Since 2004, candidates to become authorized immigration consultants have been required to complete an accredited program. An accredited program provides consultants with essential information regarding immigration law in Canada and proper procedures regarding applications with Citizenship and Immigration Canada. Additionally, members of the Council are kept well-informed on developments in the immigration field. They are required to complete ongoing professional development and Practice Management Education.

Regulated Canadian Immigration Consultants are required to abide by stringent ethical and professional guidelines

Council members are subject to a Code of Ethical Conduct that stipulates proper procedures for their practice. The Code requires all members to adhere to stringent rules, including those regarding quality of service, professionalism, ethical practice and confidentiality. A breach of this code is considered an act of non-compliance; it is taken seriously and dealt with expeditiously by the Council. Additionally, members of the Council must provide evidence of good character before being newly regulated, including submitting a police record check.

Regulated Canadian Immigration Consultants are insured

Members of the Council are required to obtain Errors and Omissions Insurance, which protects consumers against unintended actions that may cause financial damage.

Regulated Canadian Immigration Consultants are accountable to the Council

Complaints made against members of the Council will be taken seriously. The Council will work with the complainant and the member named in the complaint to resolve the issue. If it is deemed necessary, disciplinary action can and will be taken against members who have been noncompliant with the regulations of the Council. Additionally, RCICs are audited on a regular basis to ensure that they are complying with the requirements of the regulator and are providing quality services.

ICCRC Membership ID: R421063

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